Samsung — Amount deducted but order not placed

Address:Kalyan

Today, I ordered a Tab S9 -128GB (wifi) on the Samsung website. The amount got charged to credit card and I received the deducting message, but no order id or any communication from the Samsung India on mail .Even when I check my orders section on website it shows nothing.

Kindly resolve it the earliest
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Samsung India customer support has been notified about the posted complaint.
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Dear Team,
Greetings...!

Thanks for Notifying us, We will address the customer's concern on priority.

Regards,
Ravi Panchal
Yu_Raj936's [Complaint's author] reply, Oct 13, 2023
Hi Ravi, I didn't got any resolution nor any call. It's been 3 days, and amt didn't got reversed as well

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