Samsung — An application for customers freeze technical problem and hearing is not

Address:

Shivpuri, Madhya Pradesh

sir,
Customer humble request you to that customers bought freeze date 10/05/2014 samsung company model no. RR1914BCASE/TL, Serial no. 09154ZAF324915X Rs. 11600/- from Rathi and suns new block shivpuri, that is bill no. 502: Customer have guarantee card also but customer could not use the freeze 2 hours. Customer have complained it samsung toll free no.[protected], that's complain no. [protected]. Customer went to complaint it in Rathi and suns company where bought but Rathi and suns company said that you gave money and we gave you freeze now ours work has finished . Rathi and suns company advice me that you should it complain samsung company hence customer complain it samsung company but is company pay not attention customer complain. then customer went to near the lower and lower adviced that consumer form will take time in more than one years.
please tell me what do customer because customer's money waste. Please sir pay attention it because customer have deeply problem for technical problem in freeze.

Yours faithfull
Kushal Jain S/0 Late. Mr. Ashok kumar jain
chaudhary mohalla kolaras
distt. shivpuri M.P. Pin-473770
Mob.- [protected]