[Resolved]  Samsung — Auto restarting

Address:Shimoga

I have purchased the Samsung F41 mobile on September, 2020, and I am facing auto restart problem from past ten days, I contacted Samsung Elite care, they flashed and reloaded software. Later problems continues, again given back to care, they replied mother board gone and need to replace and its cost around Rs.6500/-

Many people of various models of Samsung have been this facing this issue after a software update pushed by Samsung.
It seems there is a bug in the hardware fitted in the devices, company has to address this issue and try to provide good service the customers.

I purchased this product by considering the Brand Samsung, but this issue felt me so bad and I request to the company to look into this and resolve the issue by providing better service.
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Nov 12, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Oct 08, 2022
Updated by ArunKumarF41
I have purchased the Samsung F41 mobile on September, 2020, and I am facing auto restart problem from past ten days, I contacted Samsung Elite care, they flashed and reloaded software. Later problems continues, again given back to care, they replied mother board gone and need to replace and its cost around Rs.6500/-

Many people of various models of Samsung have been this facing this issue after a software update pushed by Samsung.
It seems there is a bug in the hardware fitted in the devices, company has to address this issue and try to provide good service the customers.

I purchased this product by considering the Brand Samsung, but this issue felt me so bad and I request to the company to look into this and resolve the issue by providing better service.
Verified Support
Oct 10, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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