[Resolved] Samsung — bad service to bad

Inamool Hassan

from Delhi, Delhi

Address:	Faridabad, Haryana, 121005
Website:	Www.Samsung.com

Samsung give me veru shamefull and bad service. I give my mobile to samsung service centre from 13 sep to till date..
They repair my phone almost 2-3 time, chnag mother board twise in these days and chage battery also.. Its mean they open my phone many time so its seems my mobile life is not going well in future....in the last thay tell me that your phone is ready come and take i go today 21 sep but the phone condition is same and they your take some more time till sunday means 24 sep... Again they said your mother board will change again... My patience is over this time...
What i ecpct from samsung and what i get...
After this i said i dont want to take this phone becoz its life no more... From 8-9 days they make me fool... Again and again even they dont provide me any alter mobile to use to do my office work...
Aftero that i just said that samsung service is bad too bad for me.
They make me
They dont give me any resolutions...
What i do i dont
I dont indrstand what they are doing with my phone..
They dont give me any type of resolution or even there is no option for replacement...
They break my trust
I will not buying any samsung product bcoz of there service..

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Oct 25, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd