Samsung — Battery And Charging Issue in Samsung E5

Address:

Ghaziabad, Uttar Pradesh

Hi Team I have bought samsung e5 a couple of week ago and the battery of my mobile is getting drained within 4 to 5 hour after charging. I had complained about the same to Value Plus next day of purchasing in this regard, because i purchased from Value Plus. They directed me to go to samsung service center for check up. I have told them that i don't have enough time to go there and why you should not change my mobile by yourself when i bought yesterday? But they refused to resolve my problem. Now my mobile is creating problem while using key pad also. Sometime i am unable to charge my mobile because it is not taking charge through the charger. To confirm my electric charger of mobile is working, i checked it by putting another samsung mobile on charging with my mobile charger and found charger is ok. My handset is not getting charged by charger. So i request you to resolve my query as soon as possible. Mitesh Verma