Samsung — Block IMEI number

Address:Mumbai City, Maharashtra, 400706
Website:Www.samsung.com/india

Hi samsung costumers services,

My samsung glaxy s4 android phone stolen in belapur(near railway station), navi mumbai, maharastra. I have been made police complain FIR to nearest police station but didn't tracked by police authority yet.

Requesting to block my samsung glaxy s4 Imei no so stolen phone not to be use by third party.
I have blocked my sim by idea company also blocked my gmail account which was in phone so not to access my acount by third party

but phone imei not yet blocked by samsung india

My samsung glaxy s4 details are as below:

Phone model : GT 19500
IMEI no :[protected]
Purchase date :03 dec 2013 from uae (find attached cash bill)
Service used: idea GSM (india)

I'll highly apriciate to give me the above favour to block my imei no and black list this imei no by samsung india service provider.

My details are as below
Mail I'd [protected]@gmail.com
Contact details [protected]
Can contact me if any further details required for blocking my stolen samsung glaxy s4 Imei no

Tnks/regards

Manoj kumar
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Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Greetings!
This is in regards to the complaint of your Samsung Mobile.
We are sorry to hear the loss of your mobile phone. As an immediate step incase FIR for the same is not registered so far, we request you to kindly do the same at the earliest to avoid any misuse of the phone and data.
The feature of “FindMyMobile” which helps to find your device in case it is lost and also helps you to protect your data, the same needs to be activated by the customer on his/her own by login to Samsung account and enabling the required options on the mobile.

Thanks & Regards,
Jitendra Singh
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)

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