I have ordered one black color galaxy buds live. However, i need to change my color to bronze. Upon enquiry with the customer care executive, i was told that i have bought it in the offer of note20 ultra and thus, i wont be allowed to change the color. I have a strong complaint against such policy of the samsung. I am buying something in offer that doesnt mean that its for free. I have paid full amount of consideration for buying a phone and against such buy, i have been given cash voucher of rs.10000 which could be redeemed on selected products. When i have selected the product, then any change within that product must be allowed to me as a normal buy for the reason that i have made the full payment of such product (May be through voucher which is equivalent to cash) and samsung is not giving anythng to me for free. Kindly look into the matter and allow me to change the color. Was this information helpful? |
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