[Resolved]  Samsung — Cheated by the Name Samsung From Atlantic Service, Villupuram (Samsung)

Address:Atlantic Service, Villupuram

When I request Samsung customer care for cd got stucked in my blueray player, they forwarded the request to Atlantic Service Team, Villupuram and after wasted my two days person named thamizhmani from Atlantic Service, Villupuram came without ID card and without any proof handled my system inappropriately and told me they are instructed to do only sales by name of replacement not the service. As we asked more details he simply did something to my player and left. Now my whole player is not working. All my later request to samsung care cancelled by same Atlantic Service, Villupuram by saying customer cancelled the request!! They are just cheating customer for collecting visiting charges and attrocity at its peak. Multiple complaints to samsung didn't help at all.
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Oct 6, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2022
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung!



Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.



Best Regards,

Samsung
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