[Resolved]  Samsung — Chemical smell in refrigerator

Address:92860
Website:Samsung.com

Our Samsung fridge has the same chemical smell. It permeates the food -which we have to throw away, it stinks up the entire kitchen when the door is open. The smell literally makes you sick to your stomach. I have cleaned the fridge with bleach water, soap and Windex and no luck getting the smell gone. I have used coffee, orange peels and baking soda and can't get rid of the stench. I contacted Samsung and they acted, like they never heard of this problem and sent me instructions on, how to clean my fridge. I am very upset. If you know you have a problem with a product then educate your people so they can help resolve it with the customers. It's cheaper to resolve than to defend your good name. Fix my fridge and pay me for the food I have had to throw out.
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Jun 17, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 17, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
May 19, 2017
Updated by Claribee
[protected]
carla.[protected]@yahoo.com
Jun 02, 2017
Updated by Claribee
What's the update here????
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