[Resolved] Samsung — Company do not solve the network problem

ersony87

from Bengaluru, Karnataka

Address:

Sangrur, Punjab

dear sir/mam
i have problem of network problem in my mb. from the purchase of date 19/10/2013 .i deposited my mb.4-5 times in the samsung care center but same problem persists. the mother board of my mb. changed and i took back from center but mb. shows again same problem continuously from date 05/04/2013 even after change of mother board .i spend much money rs.23000. company do not solve the problem even i deposited my mb. many times

company wasted my much time and my causal leave by depositing mb. in care centers again and again because the centers are 30 km away from my home. i am a govt. employee
i have some job sheet no.
the job. sheet no. [protected] on date 31/12/201
and [protected] date 18/03/2014

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Complaint marked as Resolved

company emailed me from [email protected] and another [email protected] and call me from no. 911244617450 and 911203911900

Samsung India customer support has been notified about the posted complaint.

May 10, 2014

Updated by ersony87 i miss to wrote a another one line that samsung employee sima radhe call me, then i told him please replace my mb. with a new unit i[censored] can not solve this problem. she said me that she can not do this, u have to go to our care center even problem takes many times. i told him that if the different problems are occurred i must go to ur care center even many times but the same problem persists, so why i go to ur centers many times? i have not enough time only for this i am not a free man that i continuously do go-back practice for gave and take back my mb. from ur centers