[Resolved] Samsung — company not providing spare parts | |||||
Recently i lost wall mount of my led tv. Samsung refuses to provide the wall mount stand without getting it installed from their service centre. I am not supplied with needed spare part which was sold along with the tv unless i get it installed from them. Installation along with stand is 1600 rupees. Of this, i am made to understand 1200 is for installation and the rest for instrument. Was this information helpful? | |||||
Oct 22, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 20, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||||
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