Samsung — Complain about MW 107MDF B Oven

Address:

Darrang, Assam

I have complaint for my defected Samsung MW Oven 3 month ago. The Samsung care registered my complain which number is [protected]. After complaint the samsung service center, Tezpur, Assam send Engg. after 15 days. Unfortunately the Service Engg. came my house 3-4 days for repairing the MW Oven but he can n't repair the Oven and take the Oven to Service Center Tezpur. After long time the Service Center tell me over phone that the oven not repairable due to non supplied the defective parts by head office. They also told me that they have ordered the parts but the Head Office cancelled the order. I have purchased the samsung MW Oven model no. 107MDF B last four year ago. It is also mention that I have agreed to pay the price of parts which is defected.Till today my MW Oven is in Samsung service Center, Tezpur, Assam Therefore I request to you kindly see the matter and take necessary action which my MW Oven is repaired. Thanks.