Samsung — Complain about your Technician Holding Cell-[protected]-Navi Mumbai

Dear Customer Care, Good day, I had purchased a 40" Smart Samsun LED UA40J5300 TV on 14.07.15 from Vjay Sales, Vashi, Navi Mumbai. Order No.163-VSH07-15SOARFCV. Your Technician came to my residence on 15.07.15 and tried to install the Smart TV APS and when the Internet is on he could have patience to wait till it some times fluctuates, the Universal problems. When requested to wait for few minutes ( he was there at my home not more than 15 minutes) to see that the Internet takes downloading, he said to my daughter some guidelines and taken my signature on his reporting paper and left home. Also he said the Internet stabilize please call me. But when we called after ONE hour, he did not pick up the calls. There after we called the customer service, somebody guided my daughter and shi installed some main required APS. I therefore request you to take action on such Technicians immdtly who are waste and give unwanted trouble, they only market other accessories which we dont want. Rgds/Bharat Suvarna/[protected]/[protected]