[Resolved]  Samsung — Complaining about their service center

Address:Ozone solutions, Erode

I got replaced my display and while getting it back the touch is not working during charging and the touch sensitivity is very high. When I complain back the manager told me that they don't have any other spare and requested me to use it for one week and that they will replace the display once they got their spares. I waited for around 18 days and the service center manager is keep on postponing and I have to travel for my job. Now it's very hard to use and when I request them to replace it they denied and demanding me that the warranty is over and I have to pay again for the new display.
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Oct 9, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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