[Resolved]  Samsung — Complaint against newly bought samsung s4

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Executive

I bought a new SAMSUNG S4 on 29 Jun 2014.Is been only 3 days old.
I am facing over heating problem in the handset near the speaker
which we put near ear,

I am unable to talk more than 15 min, its get so heated that I feel like something is burning. Due to this overheating problem i am suffering from severe headache.

I went to the nearest service centre but those people are of no use.
They didnt help me and saying this is general problem.
If it is general problem, I cant take it any more.
I am using smartphones too, none of them has the overheating problem like this.

If I am spending 30000 bucks, I am not expecting this bull phone.

I want you to replace my phone, and issue me a new SAMSUNG S4 or new SAMSUNG phone which is totally ok.
+1 photos
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Aug 14, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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