Samsung — Complaint against samsung air conditioner

Address:

Masjid patty,sarvananda road,tinsukia,assam

I have purchased ac last year which is under warranty, ac service was called, he has seen the problem and told us that 1 of spares in external unit is defected and it is not with them and will order and will come from company in a week, 1 of that spares was replaced but still not as 1 more spares was not working again that spare was also not there with them and to be ordered and will again take 1week but it took more than 10 days to fit...but again service man is replying us that 1 more spare is not working so our complain is not resolved since 40days...all summer is getting ended still not repaired...in 1 years so much problem with Samsung and is not resolved till...very disappointed with Samsung service, plz getted resolved...