[Resolved]  Samsung — complaint against samsung digital inverter ac

Address:

Hyderabad, Andhra Pradesh, 500018

I bought a samsungac (Ar18hv5nfwkn) for rs 45000. Invoice no: jh/cr14/3776 on may 8th 2014. After completing of one year 8 days (May 16th 2015). I had the first major problem with this product. The service engineer reported that the main pcb of outdoor had to be replaced and back to home on june 24th 2015 with the bill of 10, 622 rs. I had paid
Rs 6000 amount. Again after on 25-2-17 i had the same problem with this product. On[protected]. I had a call from service center and telling that the main pcb had not working it should be replaced and the cost for service is up to 10, 658 rs and gave a discount 30%. I paid 7460 rs on april 2017. Now again i got the problem on september 2017. Within 4 month i had faced the problem. I had a call from service center and telling that need to replace smtp and other parts and the cost for service is rs 5086. This model has so many defects and complaints. Samsung has stopped manufacturing of this model. I told them that i am planning to raise complaint on this model in consumer court. I request samsung to have exchange offer on this model.