[Resolved]  Samsung — Complaint against Samsung Service Center (Solution Point) reg. my Mobile handset

Address:

New Delhi, Delhi

i visited Samsung Service Center(solution point) Dwarka Sec-7 on 2-12-14 for software updation of my galaxy grand gt-I9082 mobile as I was facing problem of mobile going slow while opening images through camera directly. One of the employe there open my phone and did somethink which i dont know what they call.from that moment its mike stopped working. I again visited service center on the same day and come to know that its motherboard is to be replaced and i have to pay the cost for it.but my phone was in perfect working condition before visiting the service center except slow processing as i mentioned above. Now they are saying "do whatever you can do, we will not repair your phone". I therefore pray that the company may be ordered to repaire the mobile set and get my phone back as it was earlier.