Samsung — Complaint against the poor service / not attending support people in time after several communication

Address:

Kolkata, West Bengal

I had lodge a complaint for repairing my TV set on 13/07/2015 at 11:52 AM the complaint docket no. [protected]. After lodging the complaint one Mr. Sukanto (Mobile No. [protected]) telephoned me on that same day evening for attending the problem. But form that point of time to till date that fellow has not attended, every time he was planning to visit for that reason I had to stay at home giving off all my jobs. This was very embarrass experience. Hence my request is to look into the issue and take necessary measure against this complain so that such kind of think cannot be continued.