[Resolved]  Samsung — complaint letter regarding the faulty display of led tv

Address:

Bhopal, Madhya Pradesh

Dear sir, I purchased a samsung led tv of 40 inches in August 2013., Its been only one year and five months since I purchased the tv. Suddenly there has been faults regarding the display of the tv. A black shadow appears along the one- third part of the screen causing a huge inconvenience . After having a conversation with one of your help centers I was told that the display causes 32, 000 rs. And many of my kins and friends have spoken of the same problem appearing their samsung 40 inch led tvs. I have been a fond consumer of samsung products until now when I have been cheated and misguided by your company regarding the quality of the product and also the service provided by your help centres. And after purchasing an expensive your services for repair are also expensive which in any way does not go with the needs and services to the common man. Now buying Samsung products seems like a very big mistake. And I am not the only one who has a complaint regarding the faulty display in your television. I am highly dissappointed with your services. Please see to it that you are actually taking measureout s to fix our problems and not just make false caims. It would be highly kind of you to do something about this problem regarding my television and for once prove yourself to be giving worthy services at moderate costs. Thank You Yours sincerely Gopal Krishna Sona Mob: [protected] [protected] add- A-93, KAMLA NAGAR KOTRA, BHOPAL MP PIN 462003