Samsung — complaint no [protected] with your customer care dated 10.02.15

rj29785

from Mohali, Punjab

Address:

New Delhi, Delhi

It is regarding purchase of new fridge from your authorised dealer.Your customer care centre assuring for the last about one month That they are sending a reminder to their sales team to attend on priority. I do not know the defination of priority. It appears as if Samsung company is totally insenstive to their customer. I have also send mail at your ceo on line but still unresponded. Should I persumed that my complaint has gone to your dustbin.

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Samsung India customer support has been notified about the posted complaint.

Mar 07, 2015

Updated by rj29785 It is still unattended.Nobody contacted me rather after every week I am enwuirinG the status fromyour customer care teamwhich can be verified from their record.