[Resolved] Samsung — Complaint regards money and I need money.

Ragav Rishi

Feb 26, 2022

Address: Airport service, Chennai-600016

I saw add in Chennai group at facebook. His name is Babloo kumar working as a CISF forces and he put TV, Fridge, Sofa and bed. I contacted him and talk to him. I needed TV only.
For that 20% token amount is send Rs.2000. After he give deliver boy contact number and delivery challan he told to send Rs.4200 for delivery charge. I send 1000rs as a 4times but he won't accept it. Again I transfer full amount of Rs. 4200. Totally I send Rs.10, 400 till now. Today morning I call to both mobile switched off. Yesterday he put add in Chennai group.

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Apr 11, 2022

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Feb 26, 2022

Updated by Ragav Rishi Please give the amount Rs. 10, 400 it is my one month salary 😭😭

Verified Support

Mar 07, 2022

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd