Samsung — Cooling issue, Loud noise and humming/buzzing sound | |||
I have bought samsung double door fridge dated 29th June 2019 (Bill attached). From one year i have give total 7 different types of Complaints. Problem are cooling issue, Loud noise and humming/buzzing sound, sudden stop working, leakage current, cooling pipe blockage, lot of vibrations, Power supply board brokedown. Upper section was not cooling properly. Just one months i started facing sound problem. I raised a complaint regarding the sound problem and technician came for around 4 to 5 times resolved the issue. Every alternate months new problem araise.We suffered alot due to non performance of this fridge, Now they are just killing the time and making us suffers physically and mentally. We bought this fridge with good faith and renowned name of company "samsung". We suffered alot due to non performance of this fridge. You are requested to check the number of complaint details on your Data Base, where You can find that How much we have suffers and keep on suffering due to Issues of Your Fridge. You are Requested to Provide us the Replacement of Our Refrigerator. We complaint many times to samsung customer care. But, now we are forced to go further for complaining. We want the replacement of this fridge. You are requested to do the needful. Frustrated with convertible Sumsung refrigerator Few Complaint numbers : [protected], [protected], [protected], [protected] Regards Arun kumar N Bangalore 560050 Karnataka Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. Verified Support Jun 12, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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