Samsung Cutumer Care — My mobile was under warranty. Refused. Ref [protected] | |||||
Dear sir. Am using note4 it was under warranty in the job sheets also mentioned there is no physically/water damage with the permission of service centre he has undersigned with my self.later he said it will cost 3600rs I said y should I pay for that it is under warranty.then keeps continuesly I send mails for Samsung CEO desk.every day I will just get mail u will call back within 24hr every day I use to cal no proper response.finally I got a call .even they said you have to pay .I asked higher level email or other contacts.he defuse to provide.then took back that phone .one my friend suggested go to o e the service centre which is not Samsung related.he saw the phone he done with in 15mnt that to charges was only 500Rs. I lose huge business in 20 days . Then y they provide warranty. Kindly request serious action against to them.job sheets reference If requerd I will lokayukta in these I will not leave we shouldn't not leave these kind of cheaters. I have reference no.how mails I have sent to cantact him.[protected] Even I have the proofs . Was this information helpful? | |||||
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Samsung worst services for name sake they provide warranty.but it doesn't claim
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