Samsung — Damaged phone send by company

D Karan

from Amritsar, Punjab

Oct 13, 2022

Address:

H.No.118 New Kot Mit Singh Amritsar

I bought a new phone from samsung shop f23 6gb 128 gb but when i open main box. On the top right hand side of the phone screen is broken. this is my very bad experience with samsung. kindly solve my problem. and replace it with new device. Bill copy and broken screen of the same device also attached.

I am now very disappointed with samsung services. Still not received any mail from samsung side for replacement.

I already riase a request on dated 12.10.2022 ID is #76422652. No body response the same.

Please solve this issue as soon as possible.

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Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2022

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung

Oct 19, 2022

Updated by D Karan No body provide positive response from samsung care and service center.

I request you every one boycott #samsung

Oct 19, 2022

Updated by D Karan Email I'd. [protected]@gmail.com
M.no.[protected]

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Comments

D Karan

from Amritsar, Punjab

Oct 19, 2022

I raised the query regarding samsung company send me damaged phone. And raised a request samsung customer care Ticket ID is #76422652 but no body response from samsung side after 7 days Now I am very disappointed with samsung services.

Now samsung executive deny the replacement for the damaged product.

REALLY MY EXPERIENCE WITH SAMSUNG SHOP WITH VERY BAD 👎.

Email. [protected]@gmail.com
M.No. [protected]