[Resolved]  Samsung — Defective Refrigerator

I am very disappointed with the samsung refrigeartor I bought it in the month of september last year on 20 sep 2020 I was overwhelmed that I bought a great brand but after 7 months of purchase since 2 june 2021the refrigerator stopped cooling at all I complaint in the service center asking for replacement of the faulty appliance and also written several emails to samsung support. Three engineers visited my home and they told us that this is a problem of internal leakage in the unit and then they said they will have to replace a filter and also on top of that 1 engineer even started selling us AMC for rs4300 and also commented itni garmi me khan jaoge fridge toh repair karana hi hoga. Being a brand you put these faulty things in the appliance so that people will buy AMC and I am sure this is a manufacturer defect because internal leakage doesn't caused through filter it is when there is a defect in the entire unit which is responsible for transferring the gas for circulation and cooling. A humble request please replace this device I can't bear repairs all the time right now the fridge is under warranty so the part is coming for free but what if the leakage again starts after warranty of thr device then will again go through this. I can't bear this stress of repairing a new appliance everytime.
This kind of quality wasn't expected from the number one brand will never recommend samsung to anyone because of you people I had to suffered alot and even after tons of emails there is no hearing of a customer. You treated us badly and sold us a defective appliance. To the best possible please resolve this as the soonest because it is difficult to survive in summers without a fridge.
My service request number is [protected]

Please replace this device 🙏

Highly irresponsible behavior by the brand.