[Resolved]  Samsung — Defective refrigerator

Address:

L-20, PHASE-III, KALINGA BIHAR

I have purchased a 5 in 1 refrigerator model no. - RT34T4542S8/HL/2020 on 04.06.2020 from reliance digital.

But just after competing only 1 year the fridge is just behaving like a 15 year old refrigerator.

I have sent mail to reliance digital retail but they said warranty is gone & also send to Samsung customer service but there is no replay from them.

but sir my refrigerator is not cooling at all and i have experienced low cooling since 3 months.

The Samsung service man said that the gas pipe is leaked but the gas pipe is new as it was at the time of purchase and is not damaged from outside, it means the pipe material is of very low quality.

This is a manufacturing defect.

so please treat this as most urgent and replace my product with a new one.