I bought Samsung Galaxy Core Mobile handset from V3S mall "Connector" show room on 22nd September, 2013. After some days i notice that it shows me multiple coloured lines on screen and when i again restart it, it work fine as normal. I discuss the same with the shopkeeper of "Connector", he told me its normal so i should not worry about it.
Now on 28th May, 2014 just after 7 months of purchase my mobile get totally useless for me. I was on the call it get switch off and when i try to switch on as before it was showing me coloured line on its screen. When i contact to service center of samsung and the showroom both said its display is not working now and it would not covered in warranty as well as its get damaged due to pressure on screen.
My complain is that this piece was defected from starting there is no physical damage on it. Now either it should get replaced with new one or samsung should covered it in warranty instead of giving me foolish reason to avoid its accountability.
I pay 12, 000RS of hardened money on samsung mobile under a faith that they will provide me good product.
However it seems now Samsung it not anymore a trustworthy company for electronics and other items.
Please do the need full to reimburse the same.
Mamta Was this information helpful? |
I want it to resolve asap else i will registered a case against samsung company.
Please response back on my email that is mamta.[protected]@igate.com