[Resolved]  Samsung — defective software

Address:Salem, Tamil Nadu, 636005

My mobile model is sm-b310e and my sudoku game is incorrect.

The software is defective and the game is wrong.

Several stages are unsolvable.

I have been using all samsung products for several years.

If my mobile has an issue in solving the sudoku game, then all other mobiles of same batch should have that same software problem.

The numbers are repeating at several stages and the game is incorrect.

It is definitely a wrong software.

Kindly advise solution.
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Oct 29, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I have ordered mi combo offer 25000 mah power bank and i got samsung power bank which is duplicate and product is fake .my details are

Reference id:#BO19362
Order id :4060565
Invoice value:1598

Pls take action on this company they are doing fraud business
Kiran Jichkar's reply, Sep 21, 2018
Samsung India — power bank are falty

1 Review
Ki Kiran Jichkar on Sep 21, 2018 Mark as Resolved

I have ordered mi combo offer 25000 mah power bank and i got samsung power bank which is duplicate and product is fake .my details are

Reference id:#BO19362
Order id :4060565
Invoice value:1598

Pls take action on this company they are doing fraud business
oday I got the material . but very very dissatisfied with the product after I open the box.

Very old and damaged power bank came in box, another 128gb memory card is just 16gb card came in box.

Its very very worst from seller. I totally dissatisfied with this all.

Kindly help me to return the product and refund the money.

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