Samsung — delay in the service causing severe problems

Address:

New Delhi, Delhi

We complaint on Monday 8th June 2015 on number[protected] that our refrigerator is not working properly.The Person told us to switch off the refrigerator for 12 hours, then again on Tuesday we complaint. One of the personnel from the company came on Tuesday that there is no gas in the fridge. On Wednesday the technician came and filled the same. Again on Wednesday we complaint the same problem and on Thursday the technician came. There was no particular reply and we kept on waiting that somebody will come to rectify the problem. Now today on 13th June 2015 a person has come and saying that the compressor is not working. From last one week we are suffering.The person from Samsung came 3 times and they could not find the problem. It is the so hot and our refrigerator is not working. The Samsung customer service is making a fool o[censored]s and not taking our problems seriously. Complain number-[protected] on Tuesday and the person has charged 1488 on 10th June 2015. CR number-50548 from HCL Services Limited