Samsung — delivery issue of smart tv and fridge

I have purchased a tv and fridge on 23 rd june. And on 1st july my order status is shipped, and the delivery date was 4th jully and on 4th july the status got changed to 5th for delivery and on 5th it changed to 6th and so on till 7th today there is not any expected delivery date.

They have dispatched through the delivery and on delivery, it is showing remark as delayed b2b request.

I have raised multiple complaints sent a mail to ceo but unfortunately not any response from there as well.

I am not sure when i will get this delivered. Please help me to get my order.