Samsung — display broken

Address:

Howrah, West Bengal

My name is ujjal chakraborty and my contact no is [protected]. i have purchased samsung rex60 on 10/04/2013. on 18th of oct i received a call and i found that suddenly my phone switched off. on that day i went to samsung care (mobile arena, 112, G.T. Road(S) Road Howrah-711101) with taking the phone with special care in the box that was given at the time of purchase. i have given that phone in the care and they have started the phone but i found that my display was broken i have asked them how did it happen they said i have broken the set and i reapeating on and on that i have not break the set but they are not in the mood of hearing anything and i have found they are behaving rude with me and i asked them where to complain they gave me the no[protected] i have called this no they hear my complain thats all. My friends and very few people also suggest me not to buy samsung mobile because they are not going to provide any warrenty on display broken. I dont hear them and i purchased the phone and now i''m thinking that they are right. Hope you will look into that matter.