Samsung — Display issue after software update in Samsung Galaxy S20 Plus

Address:

D 204 shikhar flat ,near shangrila appartment, shubhanpura, vadodra-390023

Dear Sir or Madam,

I purchased samsung galaxy s20 plus in 20 oct 20. it was working well but recently after the software update in july 22 1 green line appeared on my mobile phone.

When i reached to samsung authorized store which is situated at 1st floor Saffron Shopping Center, Fatehgunj, Vadodara-390008, told them about this issue on evening of 14 July 22. They told us, you have to chnage display though your phone is in perfect condition and don't have any scratches. The cost for it is Rs 15000 to Rs 16000 and as your phone warranty completed you have to pay this money.

otherwise we change it free of charge.

Mutilple users which are using this same device are facing this issue and samsung charges thousand of ruppes because of their faulty product and software.

I want proper resolution of my problem and revert from company which i couldn't get.

Request you to solve this multiple user problem and make samsung aware about this issue..

Multiple website and news forum shared this concern but as samsung is big company they didn't want to address this issue.

For reference
https://gadgets360.com/mobiles/news/samsung-s20-plus-display-vertical-lines-pink...⇄

Kindly help customers and solve their issue

Regards,
Kushal