Samsung — Diwali offer bluetooth not yet received | |||
Respected Sir/Madam Very fraud scheme offered by Samsung in which i had won blue tooth during DIWALI scheme on scratch card but not yet received my blue tooth asking and contacting several times to dealer from where i had purchased the phone, no positive reply came and every time same thing repeated that we will let u know or re mail us the copy o[censored]r bill and scratch card coupon i had mailed it very next day but failure msg came after 7-8 days again resended the mail failure msg came after 2 days, did again and again, i contacted to ssk the samsung store in more mall thane they told me to resend the mail i did and then told me to contact with MR GAURAV BHORASKAR who is the head as ssk dealers told to me, he told me i will let u know what happened o[censored]r blue tooth but same again after calling for 4-5 times he didn't picked my call and after 5 days he told me that ur not eligible for the offer as u had not sended the copy of file to samsung and where not picking up the call but i[censored] had not received my documents copy then y where u contacting me is the first thing and even though if contacting and my phone was switch off i had given the alternate no. it is never switch off, but i had attached the copy below when and how many times i had sended the mail of copy and reminded them abt my blue tooth just taking granted or else shall i go to consumer court, its very poor service gn by ssk dealers and samsung company, plz revert back asap and do the needful for the same Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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