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Samsung India

[Resolved]  Samsung — Duplicate power bank

Address:143105
Website:www.bookmyoffer.com

Dear sir,
I have placed an order for Samsung 25000mah power bank on 13/06/2016 in bookmyoffer.com with cod, I have received it 5pm today i.e. 17/06/2016 by paying 598rs. The reference number for this order is [protected].
After open the parcel I could see a damaged power bank with 20800mah capacity and not working at all. I am trying you so many times from then to call book my offer customer support, but call is received by that number with no response except music.
I am requesting you kindly do needful.

Thanking you,
Amandeep
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Aug 6, 2021
Complaint marked as Resolved 
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Comments

Please refund my money as soon as possible
Reply
Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Jitendra Singh
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Reply

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