Samsung Electronics Co. Ltd — Damaged refrigerator | |||
I have purchased a samsung refrigerator on 13th may, 2014 from authorised dealer SHREE Jee ECTRONICS, ROHTAK. It has three dents on doors Of refrigerator. Dents are too small.My complaint number is [protected].I have been contacting customer care for last 25 days.But now it has passed the limits. These guys are not picking my phone.My contact numBer is [protected]. Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
3327 dt. 11/02/2014. The same fridge is found to be broken, the complaint
had been lodged on dt.27/04/2014 against complaint no. [protected]. On
meeting sales executive Mr. Neeraj visited at shop to collect the zerox
copy of Bill after that made a call to Mr. Rahul Khana on dt. 30/04/2014
regarding the complaint after that I also made a call to Mr. Chopra Karnal
on dt. 21/05/2014 again made a call to Mr. Rahul Khana on dt. 27/05/2014
but till date no solution to the problem has not been sorted out. Being
dealer of Samsung no one has tried to visited me moreover no one is
serious to solve my fridge based problem.
Refrigerator 2115 base nut fixing body that is body where the main nut get
fixed the same point ( base) totally broken that is manufacturing fault not
even repairable. According to service center Yamunanagar the above said
fridge is out of warranty but Sh. Jain distributor Ambala got the charge of
Samsung distribution in February 2014 and the purchase date of fridge was
11/02/2014 and the complaint of the same had been lodged on dt. 27/04/2014
than how can the same can be out of warranty. Hope that you will take this
matter in to a serious concern and solve this matter as soon as possible
without spoiling the reputed brand name Samsung.
Regards
Karnesh Kumar
M/s Ganga Trading Co
school Road
Jagadhri
Ph. no: [protected]