Samsung Electronics Co. Ltd — In respect to air conditioner and bad response of customer care | |||
I am very much annoyed for this kind of service Samsung why you people created customer care helpline when they are least bothered to help the customer . I purchased an air conditioner model no.AR24HC2USNBNNA-SAC-Sno.H01CPPCF400050 and AR24HC2USNBXNA-SAC-Sno. H01DPPAF400090 on[protected] but to your poor service its installed on[protected] that's also i accepted but after 4 days of installation its stopped cooling i registered complain on customer care more than 30 times and the response i get is "sir its too hot that's why it might not be cooling or there might be voltage issue that's why its not cooling" and after that my call is disconnected after calling them again and again they send there engineer at my place after 7 days they came and checked my unit and said that its compressor is not working then they took a photo copy of my bill and went away saying that they will come again after that no one came and i didn't got any kind of revert since 6 days passed please change this or else i will throw it on road and put it on fire .. MY ADRESS- G-31 VARDHMAN CITY MALL, DWARKA SEC-7 DELHI-110075 MY NO. [protected] DEALERS NAME- A.S ENTERPRICES (SAMSUNG BRAND SHOP) Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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