[Resolved]  Samsung Electronics Co. Ltd — Mobile Headphone jack

Address:

Lucknow, Uttar Pradesh

My name is Anuj Kumar from Lucknow (UP), Samsung Electronics it is very poor service you giving after sales, my handset is in under warranty purchased last year in october-13, recently my phone's headphone jack is gone out of order, when i went to my nearest service centre there a person said i need to submit my phone for 15 days, what a words you people saying why we use smartphones??? for convenient to carry on my work anywhere or can read or reply on mails anywhere, if i submit my phone for 15 days without u give any standby set how will i do my work, in fact if my handset goes out of warranty if I take paid parts then within half n hour my handset will be repair, your service centre staff is not supportive i said your place the order of handset part when it will come just inform me i will come to you to change, your after sales service is very pathetic, I am not satisfied with your after sales services. Very poor service. Name- Anuj Kumar Mob- [protected] Location- Lucknow Mobile- Samsung smartphone Model- Core GT18262