[Resolved]  Samsung Electronics Co. Ltd — my s5 redeem offer I can't redeem my full amount

Address:Navsari, Gujarat

Respected sir, ,
My customer purchase galexy s5 and he redim coupen of value 2200 rs.Now he not redim remain acceseries...Then as a reatailer
I ccall and request to customer care for redim further amount ...I call to customer care dated : 4.6.2014 time 10.50 am ...A lady executive
Atten me... She not ask her seniour executive and give me answer no further steps done for remaining amount of redim amount is 2800 rs.
After that material dispatch. And further call to customer care...Another jents executive says that i[censored] denie material (Not receive)
Then u code is further generated in next 48 hr...So u can redim full amount of material...So thats the misteke o[censored] customer care executive
I and my customer is not responsible for that...If we proper guide then we get the material of 5000 rs.
So i request that plz send me coupen of 2800.So i cand redim my remding amount..My redim code .Imei of phone is:[protected]...Send me id on my mail adresss..
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Aug 14, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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