[Resolved]  Samsung Electronics Co. Ltd — Non availability of spares

Address:

Visakhapatnam, Andhra Pradesh

I have submitted my samsung GT-P6200 for ra purchase of a new LCD as mine was damaged.they promised to deliver it in 15days and have taken an advance of 3000 against an estimate of 6000.i have been trying to contact them on their mobile as well as landline and my call was never answered and at times was cut by the other mobile.i had visited them 6 times and complained about the answering but there never was any response. Now they inform me after 35days that the parts are not available.last few visits they gave different reasons for delay like 1) they got the wrong part from company 2) they forgot to put work order 3) company forgot to send the product. Now I am left with a product that's just a couple of years old and I can't do anything abt it. I see retailers selling the same product still in the market. Please help me with this. Parts order receipt number:2012 Centre name: Jai datta technologies