[Resolved]  Samsung Electronics Co. Ltd — Refrigerator Problem

Address:Hyderabad, Andhra Pradesh

Hi This is Rambabu. My mobile Number is [protected]. I am a big fan of samsung products. I have 5 Samsung mobiles and 2 32inches LED Tvs and one refrigerator. I have purchased the refrigerator in August 2013. Model Number : RR2015SSBBX/TL/2013. Samsung refrigerator is not good. I had problem with that I was getting Tuck Tuck Tuck sound from refrigerator. I have given complaint to samsung customer care people. They came and they said if more ice is formed that sound will gives the indication for more ice. They said switch off the refrigerator for 24hrs. I did the same thing and they said we need to press the Defrost button once in three days. I am doing the same thing but if you press every day also that Tuck Tuck Tuck sound is coming and also the water boiling sound is also coming. I don't recommend the Samsung refrigerators. Thanks, Ram |
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information