Hi,
My name is Vishal Sabharwal ([protected]), i purchased a samsung note 3 on 28th october 2013. Since last month, i have been having problem with my phone, my phone is under warranty and even been covered for accidental damage for 3 yrs.
I have already given my phone thrice to the service centre, and everytime it comes back, it works fine for a day and then again the same problem...Pathetic customer service at samsung service centre. I got my phone back again on last wednesday i.e 02/04/2014, again it worked for the day and then went dead again.
This is pathetic the phone has gone to service centre 5 times now, i am so pissed off i paid Rs 48, 000 for this handset and i have not been able to use it for last 1 month, everytime it comes back i upload all my data which takes around 3-4 hrs and after that i goes dead again.
Either give me a replacement handset, because your people have not been able to solve. the problem, the handset has been given 4 times.
I have given my handset 5th time on thursday i.e 03/04/2014 and still haven't got it back, no one is ready to pick my phone up or to tell me the status...this is just pathetic service.
The phone was given 6th time on 24/04/2014, i also have the job number, this is just ridiculous.
The Phone has againg gone dead i.e on 26/05/2014 and it wont turn back on again, same problem which i have been facing. I really dont have the time to be in service centre every month, i want the phone to be changed as simple as that.
Or else i will have to file a case on samsung for harassing the customer.
Samsung Note 3 N9000
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