Samsung Electronics Co. Ltd — Regarding Samsung mobile GT-18262

Address:

Kamrup Metropolitan, Assam

Hi, i have visited more than 3 times in Samsung service centre-Guwahati-BIR ELECTRONICS PVT LTD.My mobile handset just stopped vibrating. But even after four days vibrator parts is not available in guwahati service centre. This is ridiculous. As advised by service centre team i submitted my mobile but even after four days they says vibrator parts is not available. Than why did i submitted my mobile. It is useless even after visiting more than three times and they could not order for a small parts than its better i repair my mobile outside the service shop. Even my mobile is under warranty. Whoever will receive this mail pl. do the nnedful. Parts should be availble in service centre because who knows what happens when with the electronics.