[Resolved] Samsung Electronics Co. Ltd — Samsung cheatings | |
I bought new note 3 neo on august last week. And i got 1 complaint very next day on the device display and they replaced it for me, i asked for the replacement so they gave. The new replaced phone also same complaint when they call for the satisfaction i told all note3 neo have this problem. They didnt accept it and replace again, that also had the same issue. And i askes for refund. They were not willing to give refund. Again they told me try note 3, it is better and again i paid 12000 and bought note 3 with in 4 days that also facing another issue on display. And they are not willing to do the refund. They told me to repair the phone, i told with in doa period any complaint on hardware are eligibile for replacement or refund. They are telling me to change the display. It costs 8000 rs. I told i dont want repaires phone. I paid nearly 50000 . They didnt give me the reply why they rejected my request, they dont have answers. When i called samsung told they dont know why it was rejected. Decssion was by management teams itseems. I didnt take my mobile fron service center. Now its 1 month over samsung disturbing. Till now i cant use the mobile. I bought next day it will be in service center. So please make my refund. Now its about 3 weeks my mobile is in service center my new mobile worth50000 . I didnt got the chance to use the phone till now. Please help me . This is a cheating by samsung. When their decission came service center guy also shocked. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |
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