Samsung Electronics Co. Ltd — samsung mobile warranty claim

Address:Virudhunagar, Tamil Nadu

respected sir, i am deepak from sivakasi.i bought a samsung mobile galaxy core duos(Gt I8262) mobile at last november.. now my mobile having sudden charge reducing problem.. i contact a samsung service centre sivakasi branch. but they said your having physical damage..but my mobile having some scratches at two corner.. they blame me by those scratches.its your fault.our company doesn't gave warranty for your mobile.. what can i do.. i so disappointed with samsung service center sivakasi.
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