[Resolved]  Samsung Electronics Co. Ltd — Washing Machine & customer care representative

Address:

New Delhi, Delhi

My Complaint number is [protected], and I put a request during my complaint that your representative must come before 1230 hrs and after that we would me in a situation to allow your representative to come and repair my washing machine. But the customer care is not ready to listen my request and the representatives are calling after 1300 hrs and refused to come before 1130 hrs. I requested customer care to connect to your team leader / manger they refused to do so and put my call on hold / transfer the call where no one picks up the call. I am unhappy with services and unprofessionalism. Please consider my request and your representative before 1130 hrs Look forward for a positive response and please attend my complaint at the earliest. Thanks, Pankaj Yadav [protected] & [protected]