[Resolved]  Samsung Electronics Co. Ltd — Window AC Out of order

Address:

Sivasagar, Assam

Dear Sir, We are very sorry to inform you that we are the owner of a Window A/C (Model-AWT18QKAXTL, Sl No- A129PZBP403574J). IT WAS PUCHASED MORE THAN 6 YEARS AGO AND THE WARRANTY HAS ALREADY EXPIRED. THE CAPACITOR AND THE COMPRESSOR IS OUT OF ORDER AND IT WAS CONFIRMED BY THE VISITED TECHNICIANS FROM AUTHORISED SERVICE CENTER "SIDDHI VINAYAK ELETRONICS, JORHAT, ASSAM". THEY PROMISED US THAT THEY WILL REPAIR IT WITHIN A WEEK, BUT UNFORTUNATELY IT HAS ALREDY ONE AND HALF MONTH PASSED. WHENEVER WE CALL TO THEM THEY INFORM US THAT THE PARTS ARE NOT REACHING. FROM A FEW DAYS AGO THEY NEITHER RECEIVE OUR CALL NOR GIVE ANY INFORMATION. WE HAVE ALREDY REGISTER THE MATTER THROUGH [protected]. BUT THE REPAIRING IS STILL AWAITED...PLZ DO SOMETHING. WITH REGARDS. MR. RAHIM & MR. KABIR C/O BHUYAN AUTOMOBILES, WEST JAMUNA ROAD, WARD NO-02 SIVASAGAR, ASSAM. M/NO-[protected]