Samsung — extremely disappointed charging failure on a 1, 00, 000+ samsung flip only after 18 months

Address: Indore

I am honestly shocked and extremely disappointed with the situation I’m facing with my Galaxy Z Flip 6. The phone has suddenly stopped charging properly through the USB port, and now only charges wirelessly or when folded.

For a device that costs more than ₹1 lakh, this is completely unacceptable. I bought a premium device expecting long-term reliability, not a major charging failure after just 1.5 years.

The service center told me that the only solution is replacing the entire display module because the charging cable is embedded inside it, and the cost is around ₹22, 000. I cannot understand how Samsung designed such a basic and essential component in a way that forces a massive repair cost for a simple charging issue.

This honestly feels like a design flaw that customers are unfairly paying for. Charging is a basic function, not a luxury feature. A flagship phone should not become practically unusable within 18 months.

I am using wireless charging only because I have no option, but that is NOT a practical solution and it makes the device almost impossible to use daily.

I expect Samsung to take responsibility and provide a solution—goodwill repair, discounted replacement, or a no-cost display repair. I should not have to pay ₹22k for something that appears to be a Samsung engineering decision rather than any misuse from my side.
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