Address: | Samsung Opera House |
Purchased Samsung M51 on Oct2020. In a span of two months the phone started throwing tantrums.On several occasions the phone stops charging and abruptly starts charging.
Took it to Samsung Opera House, Bangalore, they said maybe dur to dust accumulation and fixed it without registering a complaint.
Same episode 3 months later and exercise repeats.
Go to service centre, fix in 10 mins and i come back with the device.
Now the issue has worsened. Phone hangs, restarts and goes on loop with only Samsung logo appearing at boot.
1 month past warranty date and I take it to service centre. I made sure to get a complaint registered.
Service request - [protected]
They claim that mother board has to be replaced for which I'm definitely not going to pay 11000₹.
Paid 27000₹ for the device.
Within 13 months, mother board replacement is ridiculous for a factory faulty piece.
I will not stop untill I get a fix for this. Was this information helpful? |
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