Samsung — Faulty camera | |||||
My phone is samsung j7 (j700f). Today i went at service center of samsung in pune on karve road. My problem was that i cant focus with my camera to take macro images (8-10cm away from object). But it wasnt focusing neatly, it was going blur and this problem started occurring since 2 weeks .so i decided to take my phone to service center and thought this problem will be solved but they started telling me that no camera can focus so closely and they were not ready to listen . Any of the phone can focus from this distance. Sevice centre peoples are told to help us but they are lazy to solve the problem shame on such a big company just cant solve a problem of customer. Was this information helpful? | |||||
Samsung India customer support has been notified about the posted complaint. | |||||
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Greetings from Samsung.
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Regards,
Jitendra Singh
Samsung Customer Service Team.